One thoughtful inbox
See every sample conversation in one calm workspace. Find the thread, understand the context, and let a person step in when it matters.
Explore the workflow MADE FOR BUSINESS CONVERSATIONS
More care in every conversation.
A thoughtful workspace for Instagram conversations—so your team can stay close to customers, share the busywork, and know when a person should step in.
Sample data onlyNo Meta connectionNothing sent to customers
SWENDesigned for Kiswahili and English
One clearer viewBuilt around your team’s day
Tamu Studio OverviewAM
MONDAY, DAR ES SALAAM
Connect accountWelcome back, Asha
Here’s how your business is doing today.
Conversations24in your sample inbox
Waiting on you3assigned to a person
Assistant replies18in sample threads
SAMPLE ACTIVITYMessages over time7 days
241680
TueWedThuFriSatSunMon
CHANNELSAccount status
92%
2 of 2 accounts readyDemo and sample accounts
Assistant enabled1 of 2
Needs reconnection1
Local demo data only
Made for real conversationsSample workspace · no messages sent
Personal by designPeople stay in the loop
Conversations, togetherInbox built for a team
Helpful, not hands-offPeople decide what happens
Clear by defaultLocal demo with sample data
CUSTOMER CARE, UP CLOSE
Good feedback starts with listening.
Product questions, order follow-ups, a note after a purchase—customer feedback arrives in all kinds of moments. Keep the conversation in context, and let your team decide what happens next.
Questions and requests A person in the loop Replies with context
Illustrative Unsplash photography; these are not Niaje customer testimonials.
A BETTER WAY TO STAY CLOSE
Make every reply feel like you.
Small businesses deserve tools that make customer care easier without making it feel less human.
An assistant with boundaries
Shape a focused helper with your business details, voice, and handoff rules. Keep uncertain answers and sensitive decisions with your team.
Explore the workflowHuman help, one click away
Take over a conversation, add a local reply, and hand it back when you are ready. The demo never contacts customers.
Explore the workflowA SIMPLE PLACE TO START
Set up a helpful first step.
Bring your business context, choose where an assistant can help, and keep the important decisions with your people.
Walk through the demoBring your context
Add the details your team can stand behind, plus the languages and style you use with customers.
Choose how to help
Set a clear job for your assistant and decide what should always go to a person.
Explore with sample data
Try the inbox, accounts, and settings in a local demo. Nothing is sent to Instagram or Meta.
THE NIAJE RESOURCE LIBRARY
Useful answers for the conversations behind your business.
Explore practical customer-care ideas and source-backed Instagram API guides. Written for curious business owners and product teams, with the demo boundaries stated clearly.
API EXPLAINERWhat the Instagram API does—and where to startUnderstand account eligibility, features, login paths, and the real work behind a reliable integration.Read the guide 
SMALL-BUSINESS PLAYBOOKA calmer way to manage your Instagram inboxA practical workflow for triage, ownership, clear replies, follow-ups, and human handoff.Read the guide 
DEVELOPER GUIDEHow Instagram webhooks bring messages into an appLearn callback verification, subscriptions, event processing, and reliability essentials.Read the guide A TRANSPARENT PRODUCT DEMO
Open demo workspace Explore without connecting an account.
Niaje currently runs with sample data stored in your browser. Choosing a connection method only adds a sample account; there is no Meta OAuth, live API, webhook, AI service, or real message sending in this demo.
READY WHEN YOU ARE
See what a calmer inbox could feel like.
Take a look around the Niaje sample workspace. Your visit stays local to this demo.
Explore the Niaje demo Sample data only · No Instagram account connected